Frequently Asked Questions (F.A.Q.)

1. What is Arham Collection?

Arham Collection is a premier clothing brand based in Pakistan, specializing in high-quality, unstitched and ready-to-wear apparel for women. Our offerings include elegant designs with intricate embroidery, luxurious fabrics, and timeless styles suitable for various occasions.

2. How can I place an order?

To place an order, browse our collections on the website, select the items you wish to purchase, and add them to your cart. Proceed to checkout, where you can review your order details and complete the payment process.

3. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, bank transfers, and mobile wallets. All transactions are processed securely through our payment gateway.

4. Do you offer international shipping?

Currently, we offer shipping within Pakistan. For international orders, please contact us directly at Infoarhamcollection@gmail.com to inquire about availability and shipping options.

5. How long does delivery take?

Orders within Pakistan are typically delivered within 3-5 business days. Delivery times may vary based on your location and any potential delays during peak seasons or sales.

6. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment’s progress.

7. What is your return/exchange policy?

We offer a return or exchange for unworn, unwashed, and undamaged items within 7 days of delivery. Custom orders or final sale items may not be eligible for returns or exchanges. For detailed instructions, please contact our customer service.

8. How do I initiate a return or exchange?

To initiate a return or exchange, please email us at Infoarhamcollection@gmail.com with your order number and reason for the return. Our team will assist you with the process.

9. Do you offer custom tailoring services?

At this time, we do not offer custom tailoring services. However, our unstitched collections are designed to be tailored according to your specific measurements and preferences.

10. How can I contact customer service?

You can reach our customer service team via email at Infoarhamcollection@gmail.com, call us at 923004904094, or visit us at our Lahore address: House 379, Block A3, Johar Town, Lahore. We are here to assist you during business hours.

11. Do you restock sold-out items?

Popular designs may be restocked based on demand and availability. To stay updated on restocks and new arrivals, sign up for our newsletter or follow us on social media.

12. How can I stay updated on new arrivals and promotions?

Subscribe to our newsletter and follow us on social media platforms like Instagram and Facebook to receive updates on new arrivals, special promotions, and exclusive offers.